• 1.1. Planning and Organization
    1. We offer full support during the planning phase of your data center. This planning includes space, static and temperature related questions, hardware platforms, operating systems, network issues (WAN, MAN and LAN connections), data storage, and questions of system usage.
  • 1.2. Operational Data Center Management
    1. We will take responsibilitiy for the management and maintenance of your data center or parts thereof. At the same time, we will train your IT staff and prepare them for all tasks required of a professional data center administration.
    2. Our special focus: application administration
      • Billing systems
      • Remote support 24x7
  • 1.3. Project Management
    1. We will take responsibility for your data center, including hardware installation, hardware migration, software installation, and software migration.
  • 1.4. HelpDesk - Conceptualization and Utilization
    1. Your company has become so big that you no longer can or want to deal with daily computer problems. We will plan and run a HelpDesk, a central office for all computer based problems and we will train your staff to run the HelpDesk.
  • 1.5. PC-First Level and End-User-Support
    1. Your employees need support in their daily work with computer systems. We have the people who can help your team get the most out of your computer systems.
  • 1.6. UNIX System Administration
    1. We are specialists in UNIX System Administration with a focus on HP-UX and Linux. We will manage your UNIX Systems (server and/or workstations) from initial installation, to capacity planning, performance and security issues, to the daily use in operational applications.
  • 1.7. PC/Microsoft-System Administration
    1. We are specialists in the field of Microsoft System Administration - Windows95, Windows98, WindowsNT and Windows2000, for servers as well as workstations. We manage your server systems either on site or over "Remote System Management." If you wish this service can be available 24x7.
  • 1.8. Security, Firewall
    1. You have discovered that your connection to the Internet without qualified security is a serious risk to your network and data. With a firewall you protect yourself from uninvited guests. We support and take responsibility for planning a firewall system if one is required.
  • 1.9. WWW - Server Configuration
    1. WWW Server under Microsoft
    2. WWW Server under Linux
  • 1.10. WWW - Internet/Intranet
    1. Internet - Your connection to the Internet
    2. Intranet - Your local WEB-based Information system
    3. Developement of a home page, your "business card" on the internet
  • 1.11. Application Administration
    1. Specialists in UNIX Applications
    2. Specialists in Billing Applications
    3. Specialists in Microsoft applications and usage
    4. Desktop configuration and optimization
    5. Specialists in billing platforms
    6. Specialists in Faba-Soft/Components
  • 1.12. Event Support
    1. Supply of necessary hardware
    2. Your partner during installation on site
    3. Continuous system and network management, either on site or over "Remote Support"
  • 1.13. Database-Administration
    1. Capacity planning
    2. Performance
    3. Security, data integrity and data access
    4. Continuous system and threshold monitoring
  • 1.14. Access to Computer Specialists
    1. System administration specialists
    2. Operational specialists
    3. Software developement specialists
    4. Seminars and training specialists
  • 1.15. UNIX Seminars and Workshops
  • 1.16. Microsoft Seminars and Workshops
  • 1.17. Programming and Developement
    1. Analysis of software/application specifications
    2. Software developement and programming
    3. Employee Training
    4. Continuous application support and management
    5. Upon Request, 24x7 support available
  • 1.18. Support Service Contract
    1. You have a set of connected computers in your office, either PCs or otherwise, and do not wish to concern yourself with the administration of these systems. We will take away this issue and are at your service, 24x7 if needed.